Employee Relations Consultant Cover Letter

03/2014 to Current
Employee Relations ConsultantHuntington National Bank - Columbus, Ohio
  • Interpret and enforce retail policies and procedures, handbook statements and core values; work closely with operations team and managers to ensure consistency throughout segments Consult and provide guidance to managers regarding performance management and conflict resolution Recommend performance improvement plans and assist with completion and delivery of documents Review ethical complaints, partner with necessary parties to research and course of action Collaborate with business partners and talent acquisition team to drive Huntington's vision Work with legal counsel to provide facts and documentation when responding to charges Assist security team when investigating suspicious activity by providing information on previous occurrences, documentation or assisting with security interviews Produce supporting documentation for unemployment claims to third party vendor, Talx Monitor colleague's performance during initial 90-day period, recommend and craft action plans when needed to develop maximum performing colleagues Respond to exit survey results when necessary, determine areas of opportunity for the area to reduce risk and turnover Partner closely with leave administration team and third party vendor, Careworks, to determine action on colleagues requesting leave of absences Update and maintain procedures for infectious/communicable disease procedures Determine FAQ's for employee handbook and create a quick resource for colleagues.
07/2011 to 03/2014
HR Service Center Liaison, Sr.
  • Independently apply concepts of processes, policies, procedures, plan documents, workflows, and practices required to effectively provide council and resolution in a timely and effective manner to all colleagues, including management of all levels Primary contact for the organization of counseling as a result of a critical incident Monitor Human Resources general email, respond to various inquiries and delegate incoming requests Serve as sole unemployment liaison by managing all unemployment related questions, research claims, complete unemployment paperwork and communicate with unemployment offices and Talx Corporation Managed unemployment process and changed management of claims by researching process and working in conjunction with project manager.
  • Analyze unemployment statistics, progress and process and propose ideas for continuous improvement Successfully completed Huntington's online Interviewing and Selection course and assisted the Talent Acquisition team with the phone screening process of hiring qualified applicants for teller positions Input and manage vendor invoices for HR Services.
02/2010 to 07/2011
Customer Service Associate/Lease Specialist
  • Provided outstanding customer service to, and built relationships with over 100 customers everyday Recognized cross-sell opportunities and referred customers to the Personal Banking team Worked individually and as a team to meet and exceed established goals, i.e., referrals, call handle time, availability and quality goals Maintained up-to-date knowledge on Huntington products, services, technology and procedures Compiled documentation necessary for effectively fulfilling customer needs Acquired lease specialist skill set after nine months in CSA position A.
10/2007 to 11/2009
Personal Banker/Back-Up ManagerUS Bank - Hamilton, Ohio
  • Built and maintained longstanding customer relationships Updated and handled confidential information on a daily basis Ensured customer privacy by following regulations and procedures to secure all customer information Handled escalated customer situations Assisted in training new employees While acting as manager on duty, performed opening and closing procedures and took responsibility for all other employees on duty.
05/2006 to 10/2007
Sales Lead/Counter SupervisorCharlotte Russe - Springdale, Ohio
  • Balanced and operated cash drawers daily Organized and maintained merchandise and inventory Cross sold fashion apparel and accessories to boost daily sales Tracked hourly sales numbers and reported to store manager as well as store employees Coached employees on sales techniques and cross selling opportunities Served as a main point of contact for resolving all customer service issues in a timely manner Trained new employees on cash register Close cash wrap nightly 2.
Master of Science: Human Resource ManagementFranklin University - Columbus, OH
Bachelor of Arts: PsychologyMiami University - Oxford, OH
Human resources professional offering five years of progressive experience, with an expertise in employee relations.
CI 101: In-house continuous improvement course
  • Employee relations 
  • Performance management 
  • Conflict resolution
  • Compliance
  • Counseling
  • Decision making
  • Strong interpersonal skills
  • Employment law
  • Teambuilding
  • Interpretation and enforcement
  • Flexible problem solving
  • Strong interpersonal skills
  • Employment law
  • Teambuilding
  • Interpretation and enforcement
  • Flexible problem solving
Conflict resolution, performance management, continuous improvement, counseling, customer service, delivery, documentation, communication, teamwork, collaboration, email, Oracle, Microsoft Suite, phone screening, leadership, employment law, legal, managing, organizational change, organzational psychology, policies, processes, progress, quality, research, retail, selling, sales, inventory, statistics, banking, cash handling

Sample Resumes Category: Employee Relations

Employee Relations Resume Tips

A employee relations resume should be a brief written document which provides principals with as much evidence as you can give them that you will be a good employee relations. The strongest evidence of potential to teach is experience with children or teens. In addition, any “real world” experiences with employee may be of interest to the reader. If you are a beginning employee relations, your resume should not be more than one page. If you have two or more years’ experience in this field.

Four required elements

  1. Identification : Include your name, address, phone, and email address. Your name should be in the biggest print on the page, three or four sizes bigger than the other print.
  2. Certification : List your certification and any endorsements, and the date.
  3. Employee Relations Experience : Use the list of action verbs located on the left of this page to describe your experiences in the classroom. They especially like to read about your classroom management skills/strategies, the employee relations methods you use.
  4. Related Experience : This is where you list paid or unpaid work which gave you experiences which will help you be a better employee relations.

Other Optional Elements The rest of your employee relations resume can include any of the following elements. Again, choose those which sell you as a employee relations the best.

  1. Work experience not related to employee relations, science or math : This element is optional because your employee relations experience is what interests principals and other hiring authorities the most. List these jobs in reverse chronological order.
  2. Career Objective : This is a statement of what kind of job you’re seeking. (“To obtain an Math position in a secondary school with the opportunity to coach softball, track or swimming.”) Don’t get too flowery or trite; e.g.,”seeking a challenging position”–aren’t all employee relations jobs challenging?
  3. Honors and Activities : If you have some impressive honors (Dean’s list, Phi Delta Kappa, any scholarships or achievement awards), or activities which relate to employee relations, you can list them.
  4. Special Skills : Fluency or proficiency in foreign languages, use of graphing calculators or mathematics software, etc.
  5. Professional Preparation/Development : Special workshops, seminars, etc. you’ve attended.
  6. Professional Memberships : List those professional associations to which you belong. Include any leadership positions or committee memberships. (e.g., National Science employee relationss Association)

Consider the following when you are developing your resume :

  • Your uniqueness as a employee relations or your positive trends as a employee relations.
  • Contribution to any special event for the organization.

Common buzz words to look for include :

  • Cooperative learning process writing collaboration
  • MAG or multi-age grouping inclusion Chicago Math
  • Literature based foundation curriculum whole language houses
  • Manipulatives hands-on team employee relations

Also checkout our resume tips on how to write good resume. Remember, your resume will only get a few seconds attention, at best! You have to generate interest right away, in the first sentence they lay their eyes on. Having an objective statement that really sizzles is highly effective.

Available Sample Resumes

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